30 DAY WARRANTY
As a result of our confidence in the longevity of our products, each Rebel Pro Grade bat is accompanied by a one time 30 Day Warranty. Upon purchasing their bat, customers must register it, using the Online Warranty Registration form, to activate the Warranty.
While our Rebel Bats are meticulously handcrafted to provide durability and quality, it is important to recognize that wood is susceptible to damage.
Should your bat break within the Warranty period and adheres to the Bat Usage Guidelines (outlined below), customers are encouraged to reach out to our Customer Service at info@rebelbats.com. Depending on the circumstances, customers may be asked to provide images of the broken bat or return the damaged product to our Customer Service department for evaluation.
Rebel Bats assumes responsibility for all post sale Customer Service related to the Warranty and replacement product. Customers are advised not to seek Warranty claims from their dealer.
Please note that the replacement bat is not covered by the Warranty and shipping charges may apply.
BAT USAGE GUIDELINES:
- Avoid throwing or hitting your bat on hard surfaces.
- Refrain from using automatic throwing machines or hard balls; stick to official leather baseballs (or softballs for softball bats).
- Do not modify the original product by painting, engraving, or sanding it in any manner. However, conventional grip usage is permitted.
- Protect your bat from temperature fluctuations, and store it in an environment with at least 40% humidity.
- Store your bat vertically, avoiding any other storage methods.
HOW TO PROPERLY SWING A WOOD BAT:
Throughout your life, you've likely encountered the advice to "hit with the label up," but what exactly does this entail and why is it emphasized?
Many manufacturers strategically place labels on bats to indicate the direction of the wood grain. As a batter, your aim is to align your swing with the grain rather than against it. Doing so ensures that the ball makes contact with the strongest part of the bat barrel. Therefore, the instruction to "hit with the label up" or "hit with the label down" serves to position your wooden baseball bat correctly, maximizing the contact area where the grain is straight and most resilient.
Before swinging, pause at the point of contact and verify that your bat label is oriented either upward or downward. Practice this adjustment a few times to become accustomed to it, and observe how the ball gains greater velocity upon impact. It's a simple adjustment that can significantly enhance your hitting performance.
The grading system, known as the ink dot test, offers insights into the strength of the wood based on the orientation of its grains and determines whether a particular piece of wood can be marketed. Manufacturers are restricted to selling maple bats that pass or surpass the ink dot test, and the resulting ink mark must be visible to umpires, players, and spectators alike, indicating that the bat has undergone this assessment. The ink dot test is exclusively conducted on maple and birch bats.